Frequently Asked Questions
Everything you need to know about our custom vertical rack solutions.
How do I know if the vertical rack will fit my specific RV model?
Each Yakups rack is custom-engineered based on your vehicle's specifications. We recommend measuring your bumper or hitch clearance and consulting our fitment guide before ordering.
What is the typical shipping timeframe for a custom rack?
Since each rack is handcrafted to ensure the highest quality and safety standards, please allow 4 to 6 weeks for production and delivery.
Can your racks accommodate both heavy e-bikes and kayaks simultaneously?
Yes, our heavy-duty vertical designs are built to manage mixed loads. Please specify your equipment weights during checkout so we can reinforce the rack accordingly.
Do you offer international shipping outside of the United States?
Currently, we ship primarily within the United States and Canada. For other international destinations, please contact our support team for a custom freight quote.
What is your return policy for custom-built racks?
Because our products are custom-made to your specific RV and gear requirements, we do not accept general returns. However, we offer a full warranty against manufacturing defects.
Are the racks powder-coated to prevent rust?
Absolutely. All Yakups racks feature a high-grade industrial powder coating to withstand extreme weather conditions and road salt, ensuring long-term durability.